Legal

Privacy Policy

Effective October 14, 2026

• 1. Who we are
• 2. What we collect
• 3. How we use it
• 4. Text messaging and mobile data
• 5. Who we share it with
• 6. How long we keep it
• 7. Security
• 8. Your choices and rights
• 9. Children
• 10. Changes
• 11. Contact

1. Who we are

Ring2Text ("Ring2Text", "we", "us") is a missed-call text-back service operated by AU2MATES LLC, a Wyoming limited liability company. This policy covers our website at ring2text.com and the Ring2Text service.

Our customers are businesses. When a call to one of our customers goes unanswered, we send the caller a text on that business's behalf, and we alert the business if the caller replies. For that information, we act on behalf of the business we serve.

2. What we collect

From our business customers

• Contact details: name, business name, email address and phone numbers, including the owner's mobile number for alerts.
• Business details needed for setup and carrier registration, such as legal business name, address, business hours and phone provider.
• Billing information. Payments are processed by Stripe. We do not see or store full card numbers.
• Messages you send us for support.

From people who call or text our customers

• The caller's phone number and the date, time and status of the call.
• The content of text messages the caller sends in reply, and the messages we send to them.
• Opt-out requests, such as replying STOP.

From visitors to our website

• Basic technical information your browser sends when loading any website, such as IP address, browser type and pages requested. Our hosting provider processes this to serve and protect the site.
• If you type a business name into the preview on our homepage, it is saved only in your own browser so the preview remembers it. It is not sent to us.

Our website does not use advertising or tracking cookies. It loads fonts from Google Fonts, which receives your IP address to deliver them.

3. How we use it

• To send a text to a caller after a missed call to one of our customers, and to send the business an alert when the caller replies.
• To set up, test, operate and support the service, including carrier registration of our customers' texting numbers.
• To bill our customers and manage subscriptions.
• To process opt-outs and prevent duplicate or unwanted messages.
• To keep the service secure, prevent abuse, and meet legal and carrier requirements.
• To share simple usage reports with our customers, such as how many callers received a text or replied.

We do not use callers' information to market our own services to them, and we do not sell personal information.

4. Text messaging and mobile data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties. The only exception is the service providers listed below that we need to deliver messages, and they may use the information only for that purpose.

Anyone who receives a text through Ring2Text can reply STOP to opt out or HELP for help. Message and data rates may apply. See the SMS terms in our Terms of Service.

5. Who we share it with

We share information only as needed to run the service:

• The business you called. If you reply to a text, the business receives your number and your message so they can call you back.
• Service providers that work on our behalf, including our telephony and messaging platform (HighLevel / LeadConnector) and its carrier partners, our payment processor (Stripe), and our website host (Vercel). They may use the information only to provide their services to us.
• Legal reasons. When required by law, or to protect the rights, safety and property of our customers, the public or us.
• Business transfers. If AU2MATES LLC is involved in a merger, acquisition or sale of assets, information may transfer as part of that deal, subject to this policy.

6. How long we keep it

We keep information for as long as needed to provide the service to our customers and meet legal, tax and carrier obligations. When a customer cancels, we deactivate their texting number and delete or anonymize call and message data within a reasonable period, unless we must keep it longer by law. Opt-out records are kept so we keep honoring them.

7. Security

We use reputable providers and reasonable safeguards to protect information, including encrypted connections and restricted account access. No system is perfectly secure, so we can't guarantee absolute security.

8. Your choices and rights

• Stop texts: reply STOP to any Ring2Text message.
• Access, correction or deletion: email us and we'll respond within a reasonable time. If your information came from a call to one of our customers, we may work with that business to handle your request.
• Depending on where you live, you may have additional rights under local law. We will honor them as required.

9. Children

Ring2Text is a business service and is not directed to children under 13. We do not knowingly collect information from children.

10. Changes

We may update this policy. If we make significant changes, we'll update the date at the top and, where appropriate, notify our customers.

11. Contact

AU2MATES LLC, doing business as Ring2Text
75 E 3rd St, Ste 7, Sheridan, WY 82801
Email: support@ring2text.com